Eliminate Limescale Build-Up with the Kinetico Supersoft Water Softener

Innovative Water Softener System: Effective and Easy to Use

Twin Tank

Enjoy a constant supply of softened water 24/7 even during regeneration. Perfect for busy, high-demand households.

Low Salt Consumption

Designed for efficiency. Reduce running costs with a softener that uses significantly less salt.

Non-Electric Operation

Runs purely on a mechanical water meter so no power supply needed. Regenerates only when necessary, improving efficiency and reliability.

Comprehensive Warranty Coverage

Fully protected by a 5-Year Parts and 2-Year Labour warranty for total peace of mind.

Not Sure How Hard Your Water Is?

Use our quick Hard Water Checker to find out your exact hardness level — it only takes a few seconds.

Check Your Water Hardness →

24/7 Continuous Soft Water

Never Run Out, Guaranteed Soft Water Supply Day and Night.

Reliable & Simple

Maximum reliability, simple operation, no electrical faults.

5-Year Full System Warranty

Built to last and backed by a warranty you can trust.

Block or Tablet Salt Compatible

Hassle-free refills using block or tablet salt — whichever you prefer.

5 Year Warranty With This Kinetico Water Softener

Maintain a pristine, limescale-free home with the dependable Kinetico water softener. This system is built for lasting performance, and your investment is fully safeguarded by a robust 5-Year Parts and 2-Year Labour Warranty. This comprehensive guarantee ensures lasting protection, fewer maintenance worries, and the comfort of knowing you have local support for a genuinely worry-free water softener experience for the future.

Smart On-Demand Regeneration: Non-Electric Water Softeners Save Salt, Water, and Energy

On-Demand Regeneration

Helps save salt, water, and energy by regenerating only when your home actually needs it and making the system last longer and run more efficiently.

No Electricity

Non-electric softeners use a mechanical water meter to measure usage, triggering regeneration only when necessary for maximum efficiency and reliability.

A home water softener system side view with connectors

Easy to Install, the Kinetico HE Operates on Block or Tablet Salt

Block or Tablet Salt Compatible:

Choose your preference: clean 4kg block salt packs or high-grade tablet salt. Ensures no-fuss refilling and flexible maintenance.
Compact and Installer-Friendly:

Space-saving design fits easily into tight spaces and various home layouts. Standard installation makes setup straightforward for plumbers.

Twin Tank Water Softener: Guaranteed Continuous Soft Water

The Twin Tank water softener system is engineered to ensure you always have access to soft water, even when the system is actively cleaning itself (regeneration).

24/7 Continuous Performance

Unlike standard single-tank models that require downtime to regenerate, the twin-tank design works in tandem. While one tank is regenerating, the second tank automatically takes over, guaranteeing a constant supply of softened water without interruption.

Compatible with Gravity & Older Pipes

Best for standard homes, gravity systems, older pipework, or anywhere that has lower incoming pressure. Works even at extremely low flow rates.

A kinetico supersoft water softener inside view

What Are The Benefits of a Non Electric Water Softener System

No Electrical Costs:

Operates without electricity, ensuring you have zero ongoing energy costs. This leads to greater savings over the system's lifetime.
Efficient Regeneration:

A mechanical water meter ensures the Home Water Softener regenerates only when needed, significantly reducing water and salt consumption and lowering your expenses.
Lower Maintenance Costs:

Non-electric water softener systems have fewer complex parts, leading to potentially lower maintenance and repair costs and better long-term savings.
Longevity and Durability:

These non-electric systems are built to be robust and durable, meaning they are less prone to breakdowns and offer long-term reliability.

Ensure your home enjoys a constant supply of soft water with the Kinetico Twin Tank Water Softener. This sophisticated system is engineered to deliver a consistent, uninterrupted supply of soft water throughout your home, making it an excellent long-term choice for reliability. Built with modern, quality components and a solid design, this water softener provides genuinely dependable performance while remaining simple and straightforward to operate.

Suitable for both houses and apartments.

Kinetico HE Water Softener Dimensions

With its compact dimensions, this 9-litre system is designed to fit easily into tight spaces without sacrificing performance, and will easily fit under most sinks. Suitable for houses or apartments.

H 495mm x W 215mm x D 475mm

A cardboard box with a home water softener from Kinetico inside

Installation Overview of the Kinetico HE Water Softener

Kinetico recommends that a qualified installer or engineer performs the installation. Failure to install the system as instructed could invalidate the warranty.

Warning: Do not install if the supply water pressure exceeds 125 psi (8.3 BAR), unless a suitable regulatory pressure valve has been installed on the water supply to the softener. The water temperature must not exceed 120°F (48.8°C).

Warning: Do not install the water softener in an area where the temperature can cause the unit to freeze. Freezing temperatures will damage the system.

An installation diagram of how a Kinetico water softener works

Flexible Installation: Reversible Outlet Ports for Convenient Setup

The water softener can be installed with the outlet ports on the left or right side of the cabinet by reversing the components as seen in Figure 2. This allows the inlet/outlet connections to be fitted on the preferred side of the cabinet for easier installation.

Which Model Should You Choose?

Choosing between the Kinetico HE and Kinetico HF comes down to your home’s flow rate and water demand. Use this quick guide to make the right choice:

Choose the HE if you have a standard home, older plumbing, or a gravity-fed system. Works perfectly even at very low flow rates.
Choose the HF if you have a modern pressurised system, combi boiler, or multiple bathrooms running at once.
View Kinetico HF Water Softener →

Both models offer the same regeneration time, salt efficiency, and build quality — the difference is purely in how they handle flow and pressure.

Over 60% of homes in the UK have hard water, around 16m homes. Obvious signs, such as frequent equipment failures, noisy boilers, diminished water pressure, and the accumulation of chalky, crusty deposits, point to the presence of hard water. Only a water softener can eliminate this issue, and it will also clean your pipes of chalky deposits that have built up over time. If left untreated, you may see signs such as reduced water pressure, damage to household appliances, leaking and burst pipes, poor water quality, reduction in your clothes quality, and increased energy costs. Additionally, you will almost certainly face the burden of extra cleaning to remove the unpleasant chalky deposits.

The damage caused by limescale can be both frightening and expensive. Why wait for it to happen? Invest in a Water Softener System today.

For comprehensive information about water softeners, including types and installation, visit our full collection: Water Softeners

What's Included with the Kinetico Supersoft Water Softener

Kinetico Supersoft Water Softener

Since 1970, Kinetico has led the water treatment industry. Founded by two engineers determined to build a superior system, Kinetico revolutionised the market by creating the world’s first demand-operated, twin-tank, non-electric water softener. By choosing a Kinetico system, you are investing in a proven, high-performance design that guarantees reliable, continuous soft water based on decades of pioneering engineering.

kinetico water softener installation guide

Kinetico Water Softener Manual

Warranty Information

5 Years Parts, 2 Years Labour Warranty

Full Specification

Height	495mm
Depth	475mm
Width	215mm
Tank Freeboard	Packed
Salt used per cycle	0.3 kg
Regeneration Time	12 minutes
Service Flow Rate @ 15 psi drop	HE = 25 l/m HF = 33 l/m
Service Flow Rate @ 30 psi drop	HE = 25 l/m HF = 33 l/m
Backwash Rate	1.8 l/m
Resin Type	Fine mesh
Pipe connections - in/out	3/4”
Min./Max. Operating Pressure	12/120 PSI (0.83 BAR/8.3 BAR)
Min./Max. Operating Temperature	1.7°C - 35°C
Minimum Operating Flow	1.1 l/m
Water used per cycle	23 litres
What salt to use	Block
Warranty	5 Years Parts, 2 Years Labour