Eliminate Limescale Build-Up with the Kinetico Supersoft Water Softener
Innovative Water Softener System: Effective and Easy to Use
Twin Tank
Continuous soft water — never run out. Provides reliable 24/7 uninterrupted soft water supply for high-demand households.
Low Salt Consumption
Engineered for lower running costs and minimal hassle. Use less salt and save money every month.
No Electricity Required
Offers flexible installation and guaranteed reliability. A non-electric water softener system designed for simple, worry-free performance.
Full System Warranty
Buy with confidence. Your purchase is fully backed by a 5-Year Parts and 2-Year Labour Warranty.

24/7 Continuous Soft Water
Never Run Out, Guaranteed Soft Water Supply Day and Night.
Reliable & Simple
High reliability with simple, non-electric operation.
5-Year Full System Warranty
Built to last and backed by a warranty you can trust.
Block or Tablet Salt Compatible
Hassle-free refills using block or tablet salt, whichever you prefer.
5 Year Warranty With This Kinetico Water Softener
Maintain a pristine, limescale-free home with the dependable Kinetico water softener. This system is built for lasting performance, and your investment is fully safeguarded by a robust 5-Year Parts and 2-Year Labour Warranty. This comprehensive guarantee ensures lasting protection, fewer maintenance worries, and the comfort of knowing you have local support for a genuinely worry-free water softener experience for the future.

This Home Water Softener System is WRAS-Approved Water and Operates Without Electricity
On-Demand Regeneration
Helps save salt, water, and energy by only regenerating when your home actually needs it, allowing the system to last longer and work smarter.
No Electricity
Non-electric home water softeners use a mechanical water meter to measure water usage, triggering regeneration only when the system determines it is essential.

Easy to Install, the Kinetico HE Operates on Block or Tablet Salt
Block or Tablet Salt Compatible
No-fuss refilling. Easily load two 4kg block salt packs for simple maintenance, or use high-grade tablet salt, the choice is yours.
Compact and Installer-Friendly
The system features a compact design that integrates easily into tight spaces, making it suitable for a wide range of home configurations. Installation is considered standard for a qualified plumber.
Twin Tank Water Softener: Guaranteed Continuous Soft Water
The Twin Tank water softener system is engineered to ensure you always have access to soft water, even when the system is actively cleaning itself (regeneration).
24/7 Continuous Performance
Unlike standard single-tank models that require downtime to regenerate, the twin-tank design works in tandem. While one tank is regenerating, the second tank automatically takes over, guaranteeing a constant supply of softened water without interruption.
Ideal for High-Demand Homes
This continuous operation is particularly beneficial for larger households, properties with high water usage, or small businesses where consistent access to soft water is essential. With this reliable setup, you never have to worry about running out of soft water.

What Are The Benefits of a Non Electric Water Softener System
No Electrical Costs
Since the system does not require electricity to operate, you avoid the ongoing costs associated with powering the unit, helping to reduce long-term running expenses.
Efficient Regeneration
The mechanical water meter ensures the home water softener only regenerates when necessary, reducing water and salt usage during each cycle and lowering overall running costs.
Lower Maintenance Costs
Non-electric water softener systems typically have fewer components that can fail, resulting in potentially lower maintenance and repair costs over the lifetime of the system.
Longevity and Durability
Non-electric systems are generally more robust and less prone to breakdowns, helping you save money on replacements and repairs over time.
Ensure your home enjoys a constant supply of soft water with the Kinetico Twin Tank Water Softener. This sophisticated system is engineered to deliver a consistent, uninterrupted supply of soft water throughout your home, making it an excellent long-term choice for reliability. Built with modern, quality components and a solid design, this water softener provides genuinely dependable performance while remaining simple and straightforward to operate.
Suitable for both houses and apartments
Kinetico HE Water Softener Dimensions
With it's compact dimensions of this 9-litre system is designed to fit easily into tight spaces without sacrificing performance, and will easily fit under most sinks. Suitable for houses or apartments
- H 495mm x W 215mm x D 475mm

Installation Overview of the Kinetico HE Water Softener
- Kinetico recommends that a qualified installer or engineer performs the installation. Failure to install the system as instructed could invalidate the warranty.
• Do not install if the supply water pressure exceeds 125 psi (8.3 BAR), unless a suitable regularity pressure valve has been installed on the water supply to the softener. The water temperature must not exceed 120°F (48.8°C).
• Do not install the water softener in an area where the temperature can cause the unit to freeze. Freezing temperatures will damage the system.

Flexible Installation: Reversible Outlet Ports for Convenient Setup
The water softener can be installed with the outlet ports on the left or right side of the cabinet by reversing the components as seen in Figure 2. This allows the inlet/outlet connections to be fitted on the preferred side of the cabinet for easier installation.

Which Model Should You Choose?
Choosing between the Kinetico HE and Kinetico HF comes down to your home’s flow rate and water demand. Use this quick guide to make the right choice:
- Choose the HE if you have a standard home, older plumbing, or a gravity-fed system. Works perfectly even at very low flow rates.
-
Choose the HF if you have a modern pressurised system, combi boiler, or multiple bathrooms running at once.
View Kinetico HF Water Softener →
Both models offer the same regeneration time, salt efficiency, and build quality, the difference is purely in how they handle flow and pressure.
The Impact of Hard Water on Your Home
Over 60% of homes in the UK have hard water, around 16m homes ! Obvious signs, such as frequent equipment failures, noisy boilers, diminished water pressure, and the accumulation of chalky, crusty deposits, point to the presence of hard water. Only a water softener can eliminate this issue, and it will also clean your pipes of chalky deposits that have built up over time. If left untreated, you may see signs such as reduced water pressure, damage to household appliances, leaking and burst pipes, poor water quality, reduction in your clothes quality, and increased energy costs. Additionally, you will almost certainly face the burden of extra cleaning to remove the unpleasant chalky deposits.


The damage caused by limescale can be both frightening and expensive. Why wait for it to happen? Invest in a Water Softener System today.
For comprehensive information about water softeners, including types and installation, visit our full collection: Water Softeners
What's included with the Kinetico Supersoft Water Softener
- Kinetico Supersoft Water Softener
Since 1970, Kinetico has led the water treatment industry. Founded by two engineers determined to build a superior system, Kinetico revolutionised the market by creating the world’s first demand-operated, twin-tank, non-electric water softener. By choosing a Kinetico system, you are investing in a proven, high-performance design that guarantees reliable, continuous soft water based on decades of pioneering engineering.
Kinetico Water Softener Manual
Warranty Information
- 5 Years parts, 1 Year Labour Warranty
| Model | Kinetico HE | Kinetico HF |
| Height | 495mm | 495mm |
| Depth | 475mm | 475mm |
| Width | 215mm | 215mm |
| Tank Freeboard | Packed | Packed |
| Salt used per cycle | 0.3 kg | 0.3 kg |
| Regeneration Time | 12 minutes | 12 minutes |
| Service Flow Rate @ 15 psi drop | HE = 25 l/m | HF = 33 l/m |
| Service Flow Rate @ 30 psi drop | HE = 25 l/m | HF = 33 l/m |
| Backwash Rate | 1.8 l/m | 1.8 l/m |
| Resin Type | Fine mesh | Fine mesh |
| Pipe connections - in/out | 3/4” | 3/4” |
| Min./Max. Operating Pressure | 12/120 PSI (0.83 BAR/8.3 BAR) | 12/120 PSI (0.83 BAR/8.3 BAR) |
| Min./Max. Operating Temperature | 1.7°C - 35°C | 1.7°C - 35°C |
| Minimum Operating Flow | 1.1 l/m | 1.1 l/m |
| Water used per cycle | 23 litres | 23 litres |
| What salt to use | Block | Block |
| Warranty | 5 Years parts 2 Years Labourow | 5 Years parts 2 Years Labourow |
Order Your Kinetico Supersoft Water Softener and Enjoy Soft Water ASAP
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