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Which Kinetico Water Softener Do I Need?

Kinetico water softener comparison

Compare Six Kinetico Water Softeners

Compare the Supersoft HE, Supersoft HF, Sumo 1, Sumo 2, nuWave 800 and Supersoft Pro by plumbing type, operation, flow demand and installation requirements.

Start with your plumbing

Which Kinetico Water Softener Is Right for You?

Household size alone is not enough to select a softener. Confirm your boiler and plumbing arrangement, incoming water pressure, peak flow, water hardness, available space and preferred operating type.

Vented systems

Supersoft HE

Best suited to

Vented or gravity-fed plumbing

Operation

Non-electric twin tank

Kinetico Supersoft HE non-electric twin-tank water softener
Pressurised systems

Supersoft HF

Best suited to

Combi boilers and unvented systems

Operation

Non-electric twin tank

Kinetico Supersoft HF non-electric twin-tank water softener
Compact option

Sumo 1

Best suited to

Moderate demand and harder water

Operation

Non-electric single tank

Kinetico Sumo 1 compact non-electric water softener
Greater capacity

Sumo 2

Best suited to

Higher hardness and heavier demand

Operation

Non-electric single tank

Kinetico Sumo 2 higher-capacity non-electric water softener
Electric control

nuWave 800

Best suited to

Customers who prefer electronic control

Operation

Electric single cabinet

Kinetico nuWave 800 electric water softener
Highest flow

Supersoft Pro

Best suited to

Larger and higher-flow installations

Operation

Non-electric twin tank

Kinetico Supersoft Pro high-flow twin-tank water softener

Side-by-side comparison

Kinetico Water Softener Comparison Table

Use this table as an initial guide. Final suitability depends on the full installation assessment and the current manufacturer specification.

Model Operation Design Primary suitability Key specification
Supersoft HE Non-electric Twin tank Vented and gravity-fed plumbing 25 L/min listed service flow
Supersoft HF Non-electric Twin tank Pressurised, combi and unvented systems 33 L/min listed service flow
Sumo 1 Non-electric Single tank Compact installations and moderate demand Up to 30 L/min at 1 bar pressure drop
Sumo 2 Non-electric Single tank Higher hardness and greater demand Up to 35 L/min at 1 bar pressure drop
nuWave 800 Electric Single cabinet Programmable electronic operation Compact 244 mm cabinet width
Supersoft Pro Non-electric Twin tank with separate brine tank High-flow and larger installations Listed flow range up to 45 L/min

The most important distinction

Supersoft HE or Supersoft HF?

The cabinets are the same size, but they are intended for different plumbing arrangements. Check the system type before ordering.

Choose Supersoft HE

  • Vented or gravity-fed plumbing
  • 25 L/min listed service flow
  • Non-electric twin-tank operation
  • Continuous softened-water supply
View Supersoft HE

Choose Supersoft HF

  • Pressurised or unvented plumbing
  • Combi-boiler installations
  • 33 L/min listed service flow
  • Non-electric twin-tank operation
View Supersoft HF

Model details

Compare the Kinetico Range

Review the main differences below, then check the individual product page for dimensions, connection requirements, salt compatibility and current specifications.

Vented and gravity-fed systems

Kinetico Supersoft HE

A compact, non-electric twin-tank softener intended for vented and gravity-fed plumbing arrangements.

  • Non-electric operation
  • Twin-tank design
  • Continuous softened water
  • 25 L/min listed service flow
  • Compact cabinet
View Supersoft HE
Pressurised and higher-flow systems

Kinetico Supersoft HF

The higher-flow Supersoft option for pressurised plumbing, combi boilers and unvented hot-water systems.

  • Non-electric operation
  • Twin-tank design
  • Continuous softened water
  • 33 L/min listed service flow
  • Same compact cabinet size as HE
View Supersoft HF
Compact single-tank option

Kinetico Sumo 1

A compact, water-powered softener with demand-led regeneration and no electrical connection or electronic timer.

  • Non-electric operation
  • Single-tank design
  • Demand-led regeneration
  • Up to 30 L/min at 1 bar pressure drop
  • Maximum stated hardness of 525 mg/L as CaCO₃
View Sumo 1
Greater hardness and demand

Kinetico Sumo 2

The larger Sumo model for harder water, greater softening capacity and heavier household water use.

  • Non-electric operation
  • Single-tank design
  • Demand-led regeneration
  • Up to 35 L/min at 1 bar pressure drop
  • Maximum stated hardness of 850 mg/L as CaCO₃
View Sumo 2
Compact electric control

Kinetico nuWave 800

An electric, demand-controlled cabinet softener for customers who prefer programmable electronic operation.

  • Electric metered operation
  • Single-cabinet design
  • Demand-controlled regeneration
  • Compact 244 mm cabinet width
  • Alternative to water-powered operation
View nuWave 800
Highest household flow

Kinetico Supersoft Pro

A high-flow, non-electric twin-tank softener with a separate brine tank and greater salt-storage capacity.

  • Non-electric twin-tank operation
  • Listed flow range up to 45 L/min
  • 25 kg tablet-salt capacity
  • 1-inch male BSP connections
  • Designed for higher-flow installations
View Supersoft Pro

Four checks before ordering

How to Choose a Kinetico Water Softener

01

Confirm the Plumbing Type

Identify whether the home uses gravity-fed, vented, combi-boiler, unvented or another pressurised arrangement. This is essential when choosing between Supersoft HE and HF.

02

Check Flow and Hardness

Measure incoming flow and confirm the local water hardness. Harder water and greater simultaneous demand can require more capacity.

03

Measure the Installation Space

Allow room for the cabinet, bypass, connections, drain, overflow and future salt filling. Product dimensions alone do not represent the complete installation.

04

Choose the Operating Style

Select water-powered non-electric operation or programmable electronic control. Confirm the correct salt type for the chosen model as well.

Water-powered operation

Why Choose a Non-Electric Softener?

  • No electrical socket required
  • Regeneration controlled by water use
  • No electronic timer to programme
  • Suitable for a range of installation arrangements

Continuous softened water

Why Choose a Twin-Tank Softener?

  • One resin tank can work while the other regenerates
  • Continuous supply of softened water
  • Useful in busy and higher-demand households
  • Available across the Supersoft range

Long-term ownership

Whichever model you choose, correct salt use, routine checks and timely servicing will help maintain reliable performance.

Read the Maintenance Guide →

Ready to compare prices?

Shop Kinetico Water Softeners

View all six models together, compare current prices and open the full product specifications.

Explore Kinetico Water Softeners

Helpful answers

Kinetico Water Softener FAQs

Which Kinetico water softener is best?

There is no single best model for every property. Supersoft HE suits vented and gravity-fed systems, Supersoft HF suits pressurised and unvented systems, the Sumo models provide non-electric single-tank options, nuWave 800 provides electric control and Supersoft Pro targets the highest flow demand.

What is the difference between Supersoft HE and HF?

Supersoft HE is intended for vented and gravity-fed plumbing and has a listed 25 L/min service flow. Supersoft HF is intended for pressurised, combi-boiler and unvented systems and has a listed 33 L/min service flow.

What is the difference between Sumo 1 and Sumo 2?

Sumo 2 provides greater stated flow and hardness capacity. Sumo 1 offers up to 30 L/min at a 1 bar pressure drop and a maximum stated hardness of 525 mg/L as CaCO₃. Sumo 2 increases these figures to 35 L/min and 850 mg/L.

Are Kinetico water softeners non-electric?

Many are. Supersoft HE, Supersoft HF, Sumo 1, Sumo 2 and Supersoft Pro operate without electricity. The nuWave 800 is the electric, demand-controlled option in this comparison.

Which Kinetico softener suits a combi boiler?

Supersoft HF is the Supersoft model intended for pressurised plumbing, including combi-boiler and unvented hot-water installations. The complete property and flow requirements should still be checked before ordering.

Does a Kinetico softener need professional installation?

Professional installation is recommended. The installation must account for the incoming main, pressure, bypass, connections, non-return protection, drain, overflow and access for salt filling and servicing.

How much does a Kinetico water softener cost?

The cost depends on the model, required flow rate, plumbing arrangement, installation requirements and any additional connection or bypass components. Compare our current Kinetico water softener prices or contact us for help choosing the appropriate model before ordering.

How long does a Kinetico water softener last?

There is no fixed lifespan for every installation. A correctly sized and professionally installed Kinetico water softener can provide many years of service. Its working life depends on water hardness, household usage, installation quality, salt management and ongoing maintenance. Using the correct salt and addressing servicing requirements promptly will help support reliable long-term operation.

Friendly Expert Support

Need Help Choosing a Kinetico Softener?

Tell us your boiler type, number of bathrooms, incoming flow, water hardness and available installation space. We will help you narrow the suitable models before you order.