Vented and gravity-fed systems
Kinetico Supersoft HE
A compact, non-electric twin-tank softener designed for homes with vented or gravity-fed plumbing.
- Design
- Non-electric twin tank
- Listed service flow
- 25 L/min
- Cabinet size
- 495 × 205 × 475 mm
The most commonly confused models
The cabinets are the same size, but the intended plumbing systems and flow performance are different. Check this before ordering.
Four checks before buying
Identify whether the home uses gravity-fed, vented, combi-boiler, unvented or another pressurised arrangement. This is critical when choosing between Supersoft HE and HF.
Measure incoming flow and confirm local hardness. Larger homes and harder water may require greater flow or softening capacity than household size suggests.
Allow room for the cabinet, plumbing, bypass, drain, overflow and future salt filling. Product dimensions alone do not represent the complete installation space.
Select water-powered non-electric operation or programmable electric control. Also check whether the chosen model accepts block salt, tablet salt or both.
Continue your research
Compare models, understand maintenance requirements and prepare for a suitable installation.
Compare Supersoft, Sumo, nuWave and Supersoft Pro models by plumbing type, flow demand and household suitability.
Compare Kinetico Softeners →Learn about salt checks, routine maintenance, servicing schedules and the warning signs that require attention.
Read the Maintenance Guide →Understand sizing, plumbing arrangements, available space and installation requirements before ordering.
Read the Buying Guide →Helpful answers
There is no single best model for every home. Supersoft HE suits vented and gravity-fed systems; Supersoft HF suits pressurised and higher-flow systems; Sumo models offer non-electric single-tank options; nuWave 800 provides electric control; and Supersoft Pro targets the highest household flow demand.
The HE is designed for vented and gravity-fed systems and has a listed 25 L/min service flow. The HF is designed for pressurised, combi-boiler and unvented systems and has a listed 33 L/min service flow.
Many are. Supersoft HE, Supersoft HF, Sumo 1, Sumo 2 and Supersoft Pro operate without electricity. The nuWave 800 is the electric, demand-controlled option in this collection.
A twin-tank softener can continue supplying softened water while one resin tank regenerates. This avoids the interruption normally associated with a single-tank system during regeneration.
Several models accept block salt as well as suitable good-quality tablet salt, but the exact requirement varies. Check the individual product page and manual before purchasing salt.
Professional installation is recommended. The installer must account for the incoming main, bypass, non-return protection, drain, overflow, pressure, connections and access for future salt filling and servicing.
Regal Flow does not provide an in-house installation service. We can help you understand the product requirements and may be able to introduce an independent installer, depending on location and availability.
Friendly Expert Support
Tell us your boiler type, number of bathrooms, incoming flow, water hardness and available installation space. We will help you narrow the models before you order.