Compact metered water softener
Automatic soft water in a cabinet designed for smaller spaces
The Tapworks NSC09PRO is the smallest model in the NSC PRO range. Its demand-led electronic control, compact cabinet and complete 22 mm EasyFit installation kit make it a practical choice for smaller households and under-sink installations.
Made for compact installations
Small cabinet, whole-home protection
The NSC09PRO removes the calcium and magnesium responsible for hard water. This helps protect boilers, pipework and water-using appliances while reducing scale on taps, showers and bathroom surfaces.
- Compact 527 × 302 mm cabinet footprint
- Suitable for direct and indirect plumbing systems
- 22 mm push-fit inlet and outlet hoses included
- Tablet or pellet salt operation
Demand metered
Regenerates according to calculated water usage.
EasyFit kit included
Bypass, hoses and installation components supplied.
Low-salt reminder
Electronic monitoring helps you manage salt levels.
Up to 2-year cover
Register within three months to extend the warranty.
Not sure how hard your water is?
Use our postcode checker to find your area's typical hardness and help confirm the correct softener size.
Intelligent electronic control
Set the time and water hardness, then let it work
The backlit controller tracks water use and remaining softening capacity. It schedules regeneration when required rather than relying on a simple fixed-day timer.
- Displays time, hardness and remaining capacity
- Tracks average water consumption
- Retains programming during a power interruption
- Includes electronic self-diagnostic functions
EasyFit installation package
The essential connection components are supplied
The clip-on all-in-one bypass incorporates a check valve and connects to the supplied 500 mm hoses. This reduces the number of separate components your installer needs to source.
- All-in-one bypass with check valve
- Two 500 mm hoses with 22 mm push-fit connections
- Drain and overflow tubing with clips
- Transformer and hard-water test kit
Salt and routine care
Automatic operation with a useful salt reminder
Once commissioned, routine ownership is largely limited to keeping the storage cabinet topped up. The controller includes a salt monitor indicator and the wide cabinet opening makes refilling straightforward.
Use tablet or pellet salt only. Tapworks specifically advises against granular and block salt.
Choose the correct Tapworks
Which NSC PRO model should you choose?
Tapworks recommends the NSC09PRO for households of one to five people, based on 140 litres per person per day at 300 ppm. Larger households or homes with greater simultaneous demand should be checked against the NSC11PRO and NSC14PRO.
NSC09PRO
1–5 peopleThe smallest cabinet in the range, designed for tighter installations and lower household demand.
You are viewing the NSC09PRONSC11PRO
Mid-sizeA larger-capacity option for households whose hardness or water use exceeds the NSC09PRO's practical range.
View the NSC11PRO →NSC14PRO
Higher demandThe largest NSC PRO cabinet for bigger households and heavier day-to-day water demand.
View the NSC14PRO →Water hardness, daily usage, plumbing and peak flow all affect sizing. Ask us to check the model if you are close to the upper end of its suggested household range.
Technical information
Tapworks NSC09PRO specification
| Total height | 527 mm |
|---|---|
| Width | 302 mm |
| Cabinet depth | 400 mm |
| Depth including connectors | 532 mm |
| Drain height | 465 mm |
| Overflow height | 245 mm |
| Published daytime pressure range | 1.3–8.5 bar |
| Maximum water temperature | 49°C |
| Minimum system flow | 0.06 m³/hour |
| Maximum system flow | 3.18 m³/hour |
| Inlet and outlet connections | 22 mm push-fit |
| Drain and overflow connection | ⅜-inch hose spigot |
| Electrical supply | 24 V, 50 Hz via supplied transformer |
| Salt storage capacity | 24 kg |
| Softened-water capacity at 300 ppm | 1,635 litres |
| Compatible salt | Tablet or pellet salt only |
| Warranty | 12 months parts and labour; extendable to 2 years when registered within 3 months |
The NSC09PRO technical sheet publishes a 1.3–8.5 bar range. The installation handbook gives the stricter instruction to fit a pressure-reducing valve when daytime pressure exceeds 5 bar.
In the box
Complete EasyFit installation kit
NSC09PRO softener
Cabinet, resin vessel and electronic valve.
All-in-one bypass
Check valve and lubricated O-rings pre-fitted.
22 mm hoses
Two 500 mm push-fit inlet and outlet hoses.
Drain components
Drain and overflow tubing, elbow and clips.
Electrical supply
24 V transformer for an indoor 240 V outlet.
Commissioning items
Hard-water test kit, silicone grease and spare O-rings.
Official documentation
Tapworks NSC09PRO key details
View the official dimensions, model-specific specification, household recommendation and installation schematic.
Helpful answers
Frequently asked questions
Is the NSC09PRO suitable for a combi boiler?
It can be installed on conventional, combi, unvented and pressurised systems. Correct sizing still depends on hardness, demand and available flow, so check with us if several outlets may run together.
Does it require electricity?
Yes. The softener operates from the supplied 24 V transformer, which connects to an indoor 240 V electrical outlet.
Can water still be used during regeneration?
Yes, but household water bypasses the softener during the recharge cycle and will therefore be hard. Tapworks normally schedules regeneration for 2:00am to minimise disruption.
Which salt should I use?
Use tablet or pellet salt only. Do not use granular or block salt.
How do I receive the two-year warranty?
The standard parts-and-labour warranty is 12 months. Register the softener with Tapworks within three months of installation to receive the free extension to two years, subject to their terms.
Friendly expert support
Need us to check the NSC09PRO for your home?
Tell us your postcode, household size, plumbing system and number of bathrooms. We will help you check the model before you order.
